Select Page

Privacy Policy for TerraIsrael.com

 

Last Updated: October 11, 2025

1. Introduction

Welcome to the website of Terra Israel (“the Business,” “we,” “us,” or “our”). We are committed to protecting the privacy of our visitors and clients (“User,” “you,” or “your”). This Privacy Policy outlines the types of personal information we collect, how we use it, with whom we share it, and your rights regarding this information.

Your use of the website https://terraisrael.com/ (“the Site”) constitutes your agreement to this Privacy Policy.

2. What Information Do We Collect?

We collect two types of information:

A. Information You Provide Directly to Us:

  • When You Contact Us: When you fill out a contact form, send us an email, or otherwise contact us, we may collect details such as: your full name, email address, phone number, and any other information you choose to provide when filling out forms or contacting us, and the content of your inquiry.

  • When Planning or Booking a Tour: For the purpose of providing a price quote or planning tourism services, we may request additional information, such as preferred travel dates, number of participants, personal preferences, special requirements (e.g., dietary needs or mobility restrictions), and other details relevant to planning your trip.

B. Information Collected Automatically:

  • Usage and Technical Data: When you browse the Site, our systems automatically collect certain technical information, such as your IP address, browser type, operating system, pages you viewed on the Site, duration of your visit, and other statistical information. This data is generally collected anonymously.

  • Cookies and Tracking Technologies: Our Site uses “cookies”—small text files stored on your device. We use cookies for the ongoing operation of the site, to improve the user experience, to gather statistical data, and for marketing purposes. For example, we may use services like Google Analytics to analyze website traffic and the Meta Pixel (Facebook Pixel) for targeted marketing campaigns. You can manage or block the use of cookies through your browser settings.

3. How Do We Use Your Information?

The information we collect is used for the following purposes:

  • To Provide Our Services: To respond to your inquiries, provide price quotes, and to plan and execute the tourism services you have booked.

  • To Improve Our Site and Services: Analyzing usage data helps us understand how visitors use our Site and allows us to improve its structure, content, and user experience.

  • For Marketing and Communication (Subject to Your Consent): To send you updates, special offers, or newsletters related to our services. Every marketing email will include a simple option to unsubscribe.

  • To Comply with Legal Requirements: To fulfill legal and regulatory obligations or respond to judicial orders.

4. Who Do We Share Your Information With?

We do not sell or rent your personal information to third parties. We may share your information with the following parties, solely for the purposes stated:

  • Tourism Service Providers: To fulfill your booking, we will transfer relevant details to third-party suppliers such as hotels, transportation companies, tour guides, restaurants, and attractions. We will only share the information necessary to provide the service.

  • Technology Service Providers: We use third-party vendors who assist us in operating our Site and business, such as website hosting services, data analytics providers (like Google), and email marketing services. These providers are obligated to maintain the confidentiality and security of your information.

  • Legal Authorities: If required by law, court order, or as part of a legal proceeding.

5. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, use, alteration, or destruction. Our Site is secured with an SSL protocol to encrypt communications. However, it is important to remember that no method of transmission over the Internet is 100% secure.

6. Data Retention

We will retain your personal information for the period necessary to fulfill the purposes for which it was collected, to provide you with services, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.

7. Your Rights Regarding Your Information

In accordance with Israel’s Protection of Privacy Law, 1981, and other relevant regulations (such as the GDPR), you have the following rights:

  • The Right to Access: You have the right to review the personal information we hold about you.

  • The Right to Rectification: You have the right to request the correction of any information that is inaccurate or incomplete.

  • The Right to Erasure (“The Right to be Forgotten”): You have the right to request the deletion of your personal information, subject to certain legal limitations.

  • The Right to Restrict Processing: You have the right to request a limitation on how we use your information under certain circumstances.

  • The Right to Object to Processing: You have the right to object to the processing of your information for specific purposes (such as direct marketing).

To exercise your rights, or for any privacy-related questions, please contact us using the details provided at the end of this policy.

8. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to delete such information.

9. Links to Other Websites

The Site may contain links to other websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policy of any external site you visit.

10. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. The updated version will be posted on the Site with a new “Last Updated” date. We recommend that you review this policy periodically.

11. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:

  • Email: ran.terraisrael@gmail.com

  • Phone: +972-50-3231288

  • Via the contact form on our website.